Crisis Management and Recovery:

The greatest test of courage for leaders is during a time of crisis. Having been on the frontline of multiple types of crisis issues common in business today, I can step in with a range of experience and services from offering support as sounding board and outside counsel to providing proven plans and tactics that help you deal with the day-to-day issues and increased demand for communications.

If you are in the process of updating your crisis planning, I have a proven crisis communications audit tool to help you assess the readiness of your current plans. Courageous Communications’ Acting Not Reacting© Disaster/Crisis Communications Planning helps minimize loss and downtime while maintaining your organization’s credibility with stakeholders. Acting Not Reacting identifies potential crises and develops a comprehensive crisis preparedness strategy, complete with a detailed timing and action plan.

If you are preparing for a significant change, I’ll develop a communications plan and get you ready for the unexpected. And for organizations that have recently come through crisis, I’ll help you cultivate the learnings from your experience, and give you guidance on rebuilding and reestablishing yourself and your constituents in what is now considered as the new “normal.” Either way, you and your staff will be equipped with the resources they need.
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